Please meet our highly skilled and experience team assembled by Founder, Adam Fomotor to deliver IT reliability, security, and peace of mind so you can manage your business.
Tier 1 Hardware Guru & Wi-Fi Dead Spot Zapper
A self-professed Geek from the Nintendo Generation, David was often caught up in the “oohs and aahs” that computer gaming had to offer. He enthusiastically embraced the wonders of the “what’s next?” tech headspace. This kept him motivated to learn, keep trying, and most importantly, experiencing what life had to offer.
Turning a lifelong hobby into a successful career is no small task. Routing himself through the restaurant industry on his way there may have taken longer, but David ended up with valuable customer service skills. Combining his passion for IT with his top-shelf ability to help clients empowers him to do what he loves: troubleshooting, solving problems, and gladly sharing his skills with the clients who depend on him.
He professes, “To switch career paths was a difficult choice. But I took a risk to do something I was always good at and really enjoyed. My wife’s encouragement and belief in me made all the difference. ”
Although he respects that his wife is the therapist in the family, David lightheartedly admits he too is often involved in crisis management when helping clients through a difficult situation. Today, his hunger for learning keeps him at the ready for technological advances that could benefit his clients.
Based on his experience in business management, David is empathetic to the demands and responsibilities placed upon business owners. Regardless of switching careers, his commitment to serving others remains intact.
Specialty: Tier 1 Hardware Guru & Wi-Fi Dead Spot Zapper
Tier 2 & Windows Server Administration, Cisco, Citrix
What do you do if you’re young Mike Dyer and your grandma needs help with her computer, printer or other device? You help her. And that’s where Mike’s career path in IT commenced leading to the discovery of his innate desire to help others — something vital in the client-driven IT industry.
His grandma’s strong, supportive and independent spirit influenced him to strive for opportunities that fostered a belief in his ability to succeed. This attitude translates to helping his clients succeed as well. His personal interest in learning new things, landing exciting projects and using innovations to help clients creates many win-win situations. Providing people with great tools that make their jobs easier is his main focus.
Along with his degree in Computer Science and multiple certifications, his nearly two decades of experience offer a breadth of knowledge he aims directly at solving a client’s problem. Coupled with his tenacity to “finish the mission” he exudes his belief by reassuring his clients,
“We know there’s a solution. It may not be a clear path. But there is one and we’ll find it.”
Being a lifelong learner and appreciator of respected business experts, he plans to stay abreast of developments that will help him grow, and thus, help his clients. Anticipating the needs of his clients in this ever-evolving business landscape has often saved them from peril. And that’s what helping others looks like to Mike.
- Citrix Xenapp 6.5 Administration
- Microsoft 70-290
- Citrix 1u0-301
- Microsoft Certified Solutions Associate: Office 365 (MCSA)
Specialty: Tier 2 & Windows Server Administration, Cisco, Citrix
Tier 1 Mac Magician & Water damage restoration
According to Blake, infusing a life-long interest, embodying integrity through his services and creating great connections with clients “doesn’t feel like work.” He realizes that he’s lucky to be in a career that has captivated him since childhood.
With encouragement from his family — his grandpa and mom in particular, what started out as a desire to upgrade his computer for gaming purposes turned into a fulfilling career. The discovery of Newegg’s expansive computer-related offerings opened a world that welcomed him. And based on extremely positive customer service outcomes, spending all those allowances on computer parts certainly paid off.
The influence of his father and close business mentors taught him to aspire and achieve integrity through a host of best practices: Show up on time. Communicate and follow-up. Make things right no matter what. Take responsibility for your products and services. All of these unite to establish trust and ensure that you are giving quality service.
A social person by nature, he considers each interaction with a client an opportunity to build a relationship – a friendship really. Over a decade of experience including IT support, testing software, and a degree in behavioral science offer Blake a unique approach for solving problems. Discovering the correct piece to the puzzle that ultimately provides a solution is one of the best things about his job, which definitely doesn’t feel like work.
Specialty: Tier 1 Mac Magician & Water Damage Restoration
Tier 1Tech Translator, residential and individuals
Patience, or “paciência” in his native Portuguese, was paramount to life and learning in Bruno’s family while growing up. He considers himself lucky to have been influenced by such a supportive, ethical and encouraging family.
As an adult, Bruno’s patience has proven to be a quality that endears him to clients who struggle to understand the often-complicated subject matter of IT. An ethical, needs-based approach to salesmanship and services ensures that his clients get what they need rather than overloading them with unnecessary and costly expenses. An ever-growing following of loyal clients is a definite sign that they feel lucky too.
When it comes to serving clients he says,
“I treat people well. Some are fearful and have been treated in a condescending way by other trainers or techs. I care about them and enjoy simplifying concepts and putting things in a language that isn’t confusing. It’s all about making their lives as easy as possible and offering them the best tools to do that.”
Bruno’s older cousin may have awakened his interests in computers at an early age, but using his knowledge to help others, solving problems and being appreciated for all of it keeps him in a career he truly enjoys.
Whether he’s working, creating in the kitchen, or playing the piano for friends and family, Bruno strives for a work-life balance that is considerate of his wife and children. He’s discovered having dinner ready for the family when they come home at the end of the day is a great source of joy for all. Just ask his wife.
Specialty: Tier 1 Tech Translator, Residential and Individuals
Printer Wrangler: Document management solutions, paper and paperless
Businesses that adapt and evolve survive — hard stop. Kunal embraces this philosophy for himself and his clients. Today’s business climate demands flexible strategies that keep client needs front-and-center, a priority Kunal ensures. He moves with his clients, for his clients, and provides the tools they need to succeed.
Watching his parents’ steadfast and resilient approach to their work while facing inflexibility and routine helped Kunal discover the importance of his own freedom in the Document Solution projects he chooses. With freedom comes responsibility. And he’s up for the task. Designing, installing and managing systems based on a business’ real-life usage and goals offer an ethical, custom approach that helps cultivate long-term clients.
Guiding his clients is both effective for the client and enjoyable for Kunal as well. Personal interactions that educate, and identify cost-savings are favored practices. He states,
“My goal is to give my clients the best tools to manage and grow their business. I take good care of people, and their relationships mean a lot to me. For example, a client called to tell me one of his 30 printers broke down and needed replacing. I told him I wanted to assess his usage via our monitoring software before making a recommendation. I determined he could avoid an unnecessary and costly expense by moving a seldom-used printer into its place. He agreed. Problem solved.”
Kunal’s highest reward comes by helping a business realize their potential, and keep their momentum for continued growth and innovation. He truly enjoys the evolution.
Specialty: Printer Wrangler: Document Management Solutions, Paper and Paperless
Tier 2 & VoIP Phone Wizard
The what, why, where and how of David’s interest and enthusiasm bloomed the first time his dad brought home a computer. Sure, it was the size of a bookcase, but that only added to the wonderment. The freedom to take it apart and put it back together revealed his keen aptitude for the work, and lit a fire for a decades-long career. He never lost sight of pursuing this dream that has brought him so much joy.
Being curious by nature and never satisfied with a “no,” David explored other careers including the medical field, but none quite fit. Now, he relays concepts to doctors and other business owners that address the health and wellbeing of their IT networks. He explains that the similarities between a virus’ ability to invade and conquer in healthcare and within an IT system, illuminates the need for care and prevention of both.
David’s degree in IT Engineering from George Mason University coupled with his aptitudes, interests and experience offers a well-rounded cache of skills he draws from every day with his clients.
When it comes to job satisfaction, building relationships with his clients through education is paramount. It’s always a great day when he’s onsite serving as the interface for people to gain knowledge and understanding of their business’ IT management needs.
Specialty: Tier 2 & VolP Phone Wizard
Tier 2 & SonicWALL Security
There are plenty of kids who can disassemble a computer that’s been down for two years. But those who can diagnose the problem, accurately put it back together, and ensure a speedy outcome hold a special status among parents and others. This key aptitude led Jorge down a career path that helped him discover a gift he shares with his clients today.
Whether it’s dismantling a network’s hardware or deciphering a complex IT challenge, Jorge’s well-earned humble confidence sets clients at ease as he formulates a solution. He enjoys striving to uphold a reputation for restoring calm to a situation. He says,
“When consulting on a problem, a second set of eyes helps to explore the verticals, outside the box, which can reveal a solution no one has tried. Staying open and curious benefits the team, and of course the client. My goal is to be the go-to-guy.”
A self-proclaimed “helper” from an early age, Jorge’s passion for ever-evolving technology translates to guiding and educating his clients to move and change for the better. He was encouraged by a tenacious single mom, and by his wife and kids to embrace the full extent of his capabilities. Pushing past the confines of his own comfort zones has made him more observant and understanding to the needs and goals of business owners – a special status indeed.
Specialty: Tier 2 & SonicWALL Security
Drill Slinger: Cabling Master, Cameras, Conference rooms.
A challenging shift in his uncle’s career opened an entire world for Misha. At a young age, Misha traveled to job sites with his uncle and learned the ways of the telecommunication industry. Serving as an unofficial journeyman apprentice, he was showered with indispensable real-life experience and opportunities to embrace responsibility that would translate into a career of his own.
Skill expansion in technology, customer service, and overall business management was an ongoing developmental goal. Misha’s initiative led to performing IT jobs in residential, commercial, facilities management, manufacturing and distribution, fiber optics and many more.
He achieved “Lead Tech” status on many jobs by researching and finding creative solutions and more efficient ways to fix problems. He broke down tasks into parts, observed patterns of repair, and solved each step in the troubleshooting process. His efforts opened many doors including serving as an instructor teaching others IT networking, cabling, infrastructure and other subjects.
Over the years Misha has witnessed how vital IT communication systems are to a business, and how no one can tackle challenges alone. Misha believes a work group’s success depends on their ability to appreciate the expertise and perspective each team member contributes to a solution. Comradery makes for a great team.
To Misha, each day offers the reward of going to new places to create solutions — oh, and new opportunities to be a tech hero while designing and implementing IT infrastructure systems for his clients.
Specialty: Cabling Master, Cameras, Conference Rooms